Frequently asked questions

A psychiatrist is a doctor working primarily in psychopathology, the medical domain concerned with identifying, researching, diagnosing, and treating mental health concerns. Unlike psychologists, psychiatrists can prescribe you medicines (if required) to manage your mental health concerns or diagnoses.

Yes, it is absolutely safe to take medications. The chemical composition in the brain causes psychological disorders; medications act on these irregularities to decrease or, in some cases, completely eliminate your discomfort. However, you should take medicines only as and when prescribed by a psychiatrist. Avoid self-medicating; it can can actually worsen your symptoms.

Struggles like stress, emotional symptoms (e.g., anxiety or depression), behavioral issues (e.g., excessive drinking or hoarding), or cognitive problems (e.g., repetitive upsetting thoughts) are common. While self-care and support from loved ones can help, professional therapy may be necessary if these struggles cause significant distress or interfere with daily life. Key signs to consider include persistent focus on the problem, embarrassment, reduced quality of life, time consumption, lifestyle changes, or impact on work or education. A "yes" to these issues suggests therapy might be beneficial. Modern, evidence-based therapies can often address these problems effectively, with many offering short-term solutions.

Online therapy is as helpful as face-to-face counselling. Like in-person therapy, online therapy also helps you express yourself with the help of a qualified professional. Plus, it saves you money, conveyance time, and the hassle of setting up in-person meetings. According to your comfort and convenience, you can ask your therapist to conduct online sessions over either a video or audio call.

The first session is an intake session, and it is for us to know more about you, the issues you are facing, and what your needs are. You are encouraged to share any problems or concerns in the session, as that would be useful for us to assess your condition.

Online therapy is the provision of counseling and therapy services via a secure platform on the Internet. This is achieved through real-time video conferencing where our professionals have a virtual face-to-face interaction with individuals, or an audio consultation through a phone.

Talking to friends and family in person or on Microsoft Teams about what is bothering you is relieving because it feels like you can get things off your chest. Professional counsellors, however, have the skills and expertise to give your conversation meaningful direction. They aim to understand your feelings in the context of your reality and experience; and help you explore your options so that you can arrive at your own goals for self-change. You can speak freely without any restrictions because the counsellor is outside the circle of your family or friends, and will maintain confidentiality.\n The counsellor assures you of a scheduled time, is trained to manage otherwise uncomfortable emotions and seeks to find ways to help you solve problems and empower you to better manage future emotional challenges. They can help uncover the reasons for worry, anger, pain and frustration in your life; and enable you to set goals for positive change. They listen objectively and offer helpful and insightful feedback. They can empower you with interpersonal, social, or communication skills and restructure faulty patterns of thinking by replacing them with positive coping techniques. This can empower you to cope with the problem such that therapy is not subsequently needed.\n Your family and friends may give you advice, but counsellors help you to help yourself. Counselling is therapeutic and offers new perspectives. Hence it is more constructive and beneficial than a chat with friends or family.
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